Browntape Support

Users and roles 4

• How to add different users?
• What are the different roles?
• How to Create A User Account (1.09)
• What are different User roles on Browntape?

Reports 7

• Creating and downloading a report
• What are the different Inventory Reports on Browntape
• What are the different Sales Reports on Browntape
• What are the different Shipping Reports on Browntape
• Product URL added to Standard Sales report.

See all 7 articles

Basic Videos 9

• Adding a Channel (3:27)
• Adding a non-integrated Channel (3:40)
• Order Processing Basics (3:41)
• Inventory - Intro & set up (3:16)
• Inventory - Linking SKUs (1:36)

See all 9 articles

Advanced Videos 0

Adding Channels 29

• Adding Flipkart as a channel
• Adding Amazon as a channel
• Enabling Amazon FBA on Browntape.
• Adding Snapdeal as a channel.
• Adding eBay India as a channel?

See all 29 articles

Channel Settings 12

• How often does Browntape fetch orders from channels? Can I fetch them now?
• My channel got de-activated. Why and what do I do?
• How to get Flipkart API Details manually.
• How to enable Flipkart Advantage Orders In Browntape
• How to enable Snapdeal+ Orders In Browntape

See all 12 articles

Order fulfillment process 26

• How to process my eBay India Powership orders?
• How to mark the orders as shipped on channels?
• How to customize invoices?
• Does Browntape track my shipments for me?
• How to work with pre allocated AWB numbers?

See all 26 articles

Shipping - Docs and process 17

• What are Pick and Pack lists?
• How to customize my shipping labels?
• What are shipping labels in Browntape and how to use them?
• Types of shipping labels
• What are Manifests and how to create them?

See all 17 articles

Inventory Glossary 6

• What is listing watch?
• What is a Product Family and how is it helpful?
• Manage Stocks tab.
• Processed File for Bulk Upload Product & Bulk Upload SKU Aliases:
• How to add pickup address for warehouses in Browntape

See all 6 articles

Warehouse 5

• How to add a new Warehouse?
• How to allocate warehouse rules?
• How to use the Warehouse after they are added?
• How to change a pre-assigned warehouse?
• How to view Amazon FBA inventory?

Analytics Dashboard 6

• What is the Browntape Dashboard?
• Making sense of the overview dashboard
• Understanding Items dashboard
• Understanding customer dashboard
• Checking the performance of your listings on Dashboard.

See all 6 articles

Maliers 1

• EOD Mailers

Account Management Videos 0

FAQ 4

• Can I upload products to marketplaces directly through Browntape?
• Can I import details from multiple channels directly on to Browntape?
• How to get Browntape API key/API secret:
• Why is Tax Rule not assigned (and Tax not calculated) for my orders?

Getting Started 4

• Adding your company details to Browntape
• How to add Tax rules on Browntape?
• New Tabs added in Shipping Batches
• New Tax Rule Allocation

Account Settings 28

• How does Inventory work on Browntape?
• What is an SKU?
• What is SKU alias?
• How does Browntape map to your listings on various channels (hint: SKU codes)
• Adding a product to Browntape

See all 28 articles

Browntape payments 3

• My account got de-activated. How can I activate it again?
• How can I make an outstanding payment to Browntape?
• How to subscribe for a plan on Browntape?

Remittance 2

• What is remittance and reconciliation?
• How does Remittance feature work on Browntape?

Tally ERP 1

• How to integrate Browntape with Tally software?

Notifiers 3

• What are notifiers and when are they sent out?
• How to customize my notifier
• SMS Notifiers

Mailbox settings 0

Release Update On Browntape 2

• Release update: 26th November 2015
• Release update: 17th December 2015

Price Updates 0